Privacy

Who we are

• Xavier Boiffier, Buchholzer Str. 3, 10437 Berlin

• Contact : contact@operasingersacting.com

What we collect

• Contact details you share (name, email, phone).

• Booking details and invoices.

• Optional learning materials (notes, audio/video you choose to share).

• Minimal, privacy-friendly analytics without cookies (see Cookie Policy).

Why & lawful bases

• Provide coaching, scheduling and client care (contract).

• Keep the site secure and reliable (legitimate interest).

• Legal/accounting duties (legal obligation).

Cookies — We only use strictly necessary cookies (e.g., session, security, load balancing) to operate the site. We do not use analytics, advertising or social media cookies. No cookie banner is shown because consent is not required for strictly necessary cookies.

Sharing
We use carefully chosen service providers (e.g., Calendly, Zoom, Plausible (cookieless)). Data-processing terms are in place.

International transfers
If data leaves the EEA/UK, we rely on adequacy decisions or Standard Contractual Clauses.

Retention
Client/accounting records: 10 ears (tax rules).
Optional recordings: 12 months or deletion on request.
Emails/messages: 12 months.

Your rights
Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent (where applicable).
Contact: contact@operasingersacting.com. You may also contact your data protection authority.

Minors
Coaching for minors only with guardian consent.