Legal — Studio Policies

Scope
These policies apply to private vocal coaching provided by Xavier Boiffier in person and online.

Bookings & cancellations
Sessions are by appointment. You may reschedule or cancel up to 48 hours before the start; late cancellations or no-shows may be charged up to 100% of the fee.

Fees & payment
Fees are shown at booking or quoted in writing. Payment is due at booking or as invoiced via cash or bank transfer.

Conduct & studio etiquette
Please arrive on time and ready to work. A respectful, focused environment is expected.

Recordings
Study recordings (if any) are optional and for your private use only. Public use requires written permission. See Privacy Policy for retention and deletion.

Health
Coaching is educational and does not constitute medical advice. For vocal health concerns, consult an ENT or speech-language therapist.

Liability
To the maximum extent permitted by law, our liability is limited to the amount paid for the relevant session. We are not liable for indirect or consequential losses.

Cross-border services
Sessions may be provided worldwide online or, by agreement, on-site outside Germany. Prices are in EUR; your provider may apply conversion or fees. Any local taxes/duties (if applicable) are borne by the client.

Time zone & connectivity
Booking confirmations display your local time for convenience; the legal reference time is Europe/Berlin. If a session is disrupted by connectivity issues outside our control, one reschedule is offered without charge.

Governing law
These terms are governed by German law. Mandatory consumer protection rules of your country of residence remain unaffected. Venue: Berlin, Germany.

Changes
We may update these policies; booking or continued use implies acceptance of the current version.

Contact
contact@operasingersacting.com